Process Improvement Specialist

DUST Identity is a physical object security solution that uses nano-diamonds to securely tag physical objects so they are uniquely identifiable. Enabled by the development of new materials, cutting edge hardware, and exciting machine vision, DUST’s customers can ensure that every physical object - whether an airplane part, microprocessor, or priceless artifact - is genuine.

DUST aims to become the industry standard for physical object identification and security.

The Job

We are looking for a Process Improvement Specialist to join our team. This individual will oversee the day-to-day functions of DUST Identity’s Operations team. They will serve as an internal consultant for project resourcing, ensuring that tasks are properly scheduled and distributed, and ensure that all projects are tracked accurately and specified completely. In support of projects and the organization, this person will manage procurement of raw materials, components, and services to maintain necessary inventories. They will also create, manage, and continually improve key internal processes, such as specifying projects, communicating updates, and calculating project cost.

The successful candidate possesses a background in project or operations management that allows them to interface with cross-functional stakeholders to develop sequential and parallel work streams to accomplish delivery goals. They should also have a demonstrated ability to think strategically and analytically about business, product, and technical challenges, and be always willing to ask questions to clarify the scope of work.

The ability to manage projects to a schedule, manage the timeline, and specify the deliverables is key to success.

What You’ll Do

  • Be a part of a close-knit, hardworking team that has a direct impact on the success of the company and the product the customer receives.
  • Oversee DUST’s project management tracking software to provide insight into resource bottlenecks, identify poorly scoped tasks, and generate timely status reports.
  • Own the tracking, processing, reconciliation, and reporting of inventory. Proactively replenish raw materials at agreed-upon thresholds.
  • Develop process flows, templates, and checklists to streamline repetitive aspects of project delivery
  • Serve as the project manager for ad-hoc projects, as needed

What You’ll Bring

  • BS in Engineering or Business
  • 3-5 years experience in industry
  • Attention to detail
  • Experience with common product and process development processes and practices
  • Project management experience (PMP optional)
  • Outstanding verbal and written communication skills

Hiring Details

Start Date: Immediately; Must be authorized to work in the United States

Location: Framingham, MA

Compensation: Market Competitive + Equity

Note: Due to the nature of the projects involving the US government, only permanent residents or citizens of the US are eligible to apply

DUST Identity is an equal opportunity employer.


  • Working on a product that matters
  • Commercializing technology (quantum and blockchain)
  • Flex work locations can be accommodated for certain roles
  • An abundance of snacks/coffee
  • Medical and dental insurance
  • Flexible paid time off policy
  • Vision insurance
  • Casual dress
  • Reverse commute with plenty of parking
  • 10-minute walk from the train station

Concerning Covid 19

At DUST Identity, we place the utmost importance on the health and safety of our team and our community. To do our part in limiting the spread, all team members that are able to work remotely during this time are doing so. We are sensitive to the individual concerns of each team member, and continue to reassess as more information and guidelines are released by the community.

While we hope that the DUST team will eventually return to in-person work, we will remain remote for the foreseeable future.